The deposit is paid at the location with the credit card of the main tenant. The amount will be blocked and released within 3 weeks after return. If you do not have a credit card, the deposit can also be paid by EC card. In this case, however, the transfer back can take up to 4 weeks after return, because the deposit must be transferred back manually. In both cases it is important that the debit or credit card must be that of the main tenant.
If you have a debit credit card, please make sure that the coverage is sufficient for the deposit (depending on the insurance package chosen).
Update 28.10.2024: Until further notice, the provisions regarding refunds described in the following FAQs on insolvency apply: FAQ
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