Behaviour in case of an accident: Accident without third parties (with injury)

Modified on Mon, 22 May, 2023 at 10:48 AM

If you have caused an accident without third parties and someone has been injured, remain calm and act step by step.


1. observe personal safety and put on high-visibility vest

2. secure the accident site

3. call first aid/rescue service

4. document your accident carefully with sufficient photos of the damage to the vehicle. Please also inform your location immediately. You will find the email address on the service card in the center console.


If the vehicle is no longer roadworthy or drivable due to the damage caused, please contact the appropriate mobility guarantee. The emergency service will tell you what to do. Please have your vehicle registration document (sun visor on the left) ready.

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