Update 28.10.2024: Until further notice, the provisions regarding refunds described in the following FAQs on insolvency apply: FAQ
If you decide not to use reserved equipment or a booked service, you can cancel them up to 48 hours in advance, in accordance with your chosen cancellation option. With our Flex100 option, you have the flexibility to cancel equipment and a booked service up until the time of departure.
In this article, you can review the policies in detail: What are the cancellation conditions?
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article